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Our Service Promise

We at Krome Diesel Repair understand the trucking industry. We know how important our customer's trucks are to their business. Because of this understanding we promise to provide our customers with the best possible service in the timeliest manner.
  • We act with integrity, honesty and a sense of ethics.  We keep our commitments to our customers and to each other.

  • We succeed because we outperform other diesel repair companies at meeting our customer's transportation needs with creative solutions, proactive selling efforts and excellent service.

  • We have a sense of urgency in all we do.  We are accurate and timely in our work and we continue to improve the quality of everything we do to assure long-term durability. 

  • We rely on the participation and initiative of each employee.  We are empowered to make decisions that create value for customers and our company.

  • We support each other personally and professionally.  We respect and value each other's contribution along with everyone's ideas and suggestions offered in the spirit of these principles.  We resolve conflict promptly and fairly.

  • We promote an environment in which individual and team accomplishments are recognized and rewarded.

  • We will be actively involved in the communities where we work and live.

  • We recognize that change in an ongoing challenge, but we also recognize that change is an opportunity to improve our competencies as an organization.

 

 

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